Legal
Privacy Policy
How ein.so collects, uses, and protects your personal information.
Last updated: April 13, 2026
What Information Do We Collect?
Information You Provide Directly
When you use ein.so, we collect information you provide directly to us. This includes your name, email address, phone number, country of residence, and business details you submit through our application form. We also collect your payment information through Stripe, our payment processor — we do not store your credit card details on our servers.
Information Collected Automatically
We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use this information to improve our website and understand how visitors use our service.
How Do We Use Your Information?
7 Specific Ways We Use Your Data
We use the information we collect to:
- Process your EIN application and file Form SS-4 with the IRS on your behalf
- Communicate with you about your application status via email or WhatsApp
- Process payments through Stripe
- Respond to your inquiries and provide customer support
- Improve our website, services, and user experience
- Send you service-related notifications (not marketing emails)
- Comply with legal obligations
Do We Share Your Information?
We Never Sell Your Data
We do not sell, trade, or rent your personal information to third parties. We share your information only in the following circumstances:
- IRS: We submit your Form SS-4 to the Internal Revenue Service as part of the EIN application process. This is the core service you are paying for.
- Stripe: Our payment processor handles all credit card transactions. Stripe's privacy policy governs their handling of your payment data.
- Vercel: Our website hosting provider. They process server logs in accordance with their privacy policy.
- Legal requirements: We may disclose information if required by law, regulation, or legal process.
How Do We Protect Your Information?
HTTPS Encryption and PCI DSS Level 1 Compliance
We implement industry-standard security measures to protect your personal information. Our website uses HTTPS encryption for all data transmission. Payment processing is handled entirely by Stripe, which is PCI DSS Level 1 certified. We limit access to personal information to team members who need it to process your application.
Cookies and Tracking
Essential Cookies Only -- No Advertising Cookies
We use essential cookies to ensure our website functions properly. We may use analytics tools to understand website usage patterns. We do not use cookies for advertising or retargeting purposes. You can configure your browser to refuse cookies, though some features of our website may not function properly.
Data Retention
7-Year Minimum for IRS-Related Records
We retain your application data for as long as necessary to provide our services and comply with legal obligations. IRS-related records are retained for a minimum of 7 years as required by US tax law. You may request deletion of your personal information by contacting us at support@ein.so, subject to our legal retention requirements.
Your Rights
Access, Correct, or Delete Your Data
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of non-essential communications
Children's Privacy
No Data Collection From Users Under 18
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal information, contact us at support@ein.so.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.
Contact Us
If you have questions about this privacy policy, contact us at support@ein.so or via WhatsApp.