Terms of Service

Last updated: April 13, 2026

What Service Does ein.so Provide?

Third-Party SS-4 Filing Service

ein.so is a third-party filing service that helps non-US residents obtain an Employer Identification Number (EIN) from the IRS. We complete and file IRS Form SS-4 on your behalf by fax and deliver the resulting EIN to you by email.

We Are Not the IRS

ein.so is not the IRS. We are not affiliated with, endorsed by, or a division of the Internal Revenue Service or any government agency. The IRS issues EINs at no charge to applicants who file Form SS-4 directly. Our service fee covers the preparation, filing, and follow-up work we perform on your behalf.

What Are the Service Packages?

Standard $49 and Express $97

• Express EIN — $97: Front-of-queue SS-4 filing, a call to the IRS every day until your number is issued, priority fax and phone follow-up, and WhatsApp status updates. Estimated delivery: 1–2 weeks. Subject to delay due to IRS processing time.
• Standard EIN — $49: Form SS-4 preparation, IRS fax submission, EIN delivery by email, email support. Estimated delivery: 3–4 weeks. Subject to delay due to IRS processing time.

What Are the Processing Time Expectations?

Estimates Based on IRS Response Times

Processing times are estimates based on current IRS response times and are not guaranteed. The IRS controls all processing timelines. Delays may occur due to IRS backlogs, incomplete information, or government holidays. ein.so is not responsible for delays caused by the IRS. We will keep you informed of your application status throughout the process.

What Is the Refund Policy?

Full Refund if We Cause a Rejection

If we are unable to obtain your EIN, you receive a full refund. The guarantee is tied to the outcome, not to a date: delivery windows are estimates and the IRS controls the timeline. Refund eligibility:

• Full refund: If we are unable to obtain your EIN, if we fail to submit your application to the IRS, or if we made an error that caused rejection.
• No refund: If the IRS rejects your application due to incorrect information you provided, or if you already received your EIN.
• Partial refund (Express to Standard): If we do not give your filing the Express handling you paid for — front-of-queue submission and daily IRS follow-up — you may request a refund of the Express premium ($48). IRS-side delay alone does not trigger this, because the IRS controls its own queue.

To request a refund, contact us at hello@ein.so or via WhatsApp within 30 days of payment. Refunds are processed through Stripe within 5–10 business days.

What Are Your Responsibilities?

Accurate Information and Timely Responses

By using our service, you agree to:

• Provide accurate and truthful information on your application
• Respond to our requests for additional information in a timely manner
• Use the EIN for lawful business purposes only
• Not hold ein.so responsible for IRS processing delays
• Acknowledge that ein.so is a third-party service, not a government agency

What Are the Limitations of Liability?

Document Filing Service -- Not Legal or Tax Advice

ein.so provides a document preparation and filing service. We are not a law firm, CPA firm, or licensed tax advisor. We do not provide legal or tax advice. For questions about tax obligations, consult a licensed tax professional. Our total liability for any claim arising from our service is limited to the amount you paid for the service.

Intellectual Property

All Content Protected by Copyright

All content on ein.so — including text, graphics, logos, and software — is the property of ein.so and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

Changes to These Terms

We may update these terms from time to time. Continued use of our service after changes constitutes acceptance of the revised terms. We will post the updated terms on this page with a revised "Last updated" date.

Contact Us

For questions about these terms, contact us at hello@ein.so or via WhatsApp.