Legal
Terms of Service
Terms and conditions for using ein.so EIN application services.
Last updated: April 13, 2026
What Service Does ein.so Provide?
Third-Party SS-4 Filing Service
ein.so is a third-party filing service that helps non-US residents obtain an Employer Identification Number (EIN) from the IRS. We complete and file IRS Form SS-4 on your behalf by fax and deliver the resulting EIN to you by email.
We Are Not the IRS
ein.so is not the IRS. We are not affiliated with, endorsed by, or a division of the Internal Revenue Service or any government agency. The IRS issues EINs at no charge to applicants who file Form SS-4 directly. Our service fee covers the preparation, filing, and follow-up work we perform on your behalf.
What Are the Service Packages?
Standard $49 and Express $97
- Standard EIN — $49: Form SS-4 preparation, IRS fax submission, EIN delivery by email. Estimated turnaround: 5–7 business days after IRS receipt.
- Express EIN — $97: Everything in Standard plus priority processing, phone follow-up with IRS, and WhatsApp status updates. Estimated turnaround: 2–3 business days after IRS receipt.
What Are the Processing Time Expectations?
Estimates Based on IRS Response Times
Processing times are estimates based on current IRS response times and are not guaranteed. The IRS controls all processing timelines. Delays may occur due to IRS backlogs, incomplete information, or government holidays. ein.so is not responsible for delays caused by the IRS. We will keep you informed of your application status throughout the process.
What Is the Refund Policy?
Full Refund if We Cause a Rejection
We offer a full refund if we are unable to file your Form SS-4 with the IRS for any reason within our control. Refund eligibility:
- Full refund: If we fail to submit your application to the IRS, or if we made an error that caused rejection.
- No refund: If the IRS rejects your application due to incorrect information you provided, or if you already received your EIN.
- Partial refund (Express to Standard): If Express processing times exceed 5 business days through no fault of yours, you may request a refund of the Express premium ($48).
To request a refund, contact us at support@ein.so or via WhatsApp within 30 days of payment. Refunds are processed through Stripe within 5–10 business days.
What Are Your Responsibilities?
Accurate Information and Timely Responses
By using our service, you agree to:
- Provide accurate and truthful information on your application
- Respond to our requests for additional information in a timely manner
- Use the EIN for lawful business purposes only
- Not hold ein.so responsible for IRS processing delays
- Acknowledge that ein.so is a third-party service, not a government agency
What Are the Limitations of Liability?
Document Filing Service -- Not Legal or Tax Advice
ein.so provides a document preparation and filing service. We are not a law firm, CPA firm, or licensed tax advisor. We do not provide legal or tax advice. For questions about tax obligations, consult a licensed tax professional. Our total liability for any claim arising from our service is limited to the amount you paid for the service.
Intellectual Property
All Content Protected by Copyright
All content on ein.so — including text, graphics, logos, and software — is the property of ein.so and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without written permission.
Changes to These Terms
We may update these terms from time to time. Continued use of our service after changes constitutes acceptance of the revised terms. We will post the updated terms on this page with a revised "Last updated" date.
Contact Us
For questions about these terms, contact us at support@ein.so or via WhatsApp.